position title: key account manager
location: remote midwest
position id: 6168
COMPANY OVERVIEW:
Our client is a global leader in specialty films, supporting the Holographic Foils, Secure ID, Financial
Card, and Medical markets. Leveraging their 80/20 business model, they emphasize innovation and
customer-back solutions. They are driven by core values of Integrity, Respect, Trust, Shared Risk,
and Simplicity in a collaborative, growth-oriented environment.
OVERALL PURPOSE:
Under the direction of the Global Sales Manager, the Key Account Manager for Specialty Films will
lead revenue growth, drive customer engagement, and develop high-impact strategies for
Holographic Foils accounts. This position will work in close collaboration with the Global Sales
Manager and Product Manager to identify customers’ decision-making process as well as needs and
pain points to develop and execute winning strategies for above market growth.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Builds and maintains strong relationships across functional departments beyond procurement
within customer organizations, positioning the company as a key strategic partner. Use
Consultative Selling skills and techniques to position the company’s benefits and value
proposition as VALUE differentiator for the account.
• Proactively identifies, qualifies, and prioritizes business opportunities to build and manage a
high-potential sales pipeline for accounts, ensuring a full funnel of vetted opportunities that
contribute to annual growth targets.
• Leverage customer insights and market trends to uncover needs and challenges, transforming
these into customized value propositions that align with the customer’s strategic objectives and
deliver measurable business outcomes.
• Develops and implements strategic account plans aligned with customer needs and the
business units accelerated growth and innovation objectives.
• Meet or exceed aggressive sales goals by expanding the company’s share within existing
accounts and capturing new business opportunities.
• Introduces new sales concepts and solutions to customers, handles most technical application
questions/issues and provides an analytic and strategic approach to solving customer
problems and presenting technical solutions that relate to the sales as well as inventory, lead
times, pricing, delivery, and payment terms. Regularly handles basic technical support for
process, substrate, application related questions during product qualification and after sales for
non-compliance issues. Refers advanced problems to technical support or R&D.
• Collaborates closely with Operations, Marketing, R&D, and Customer Service teams to ensure
effective delivery, pricing, and support, meeting all customer requirements.
• Accurately and completely prepare proposals, quotes and related documentation while
collaborating with Global Sales Manager.
• Manages assigned accounts by preparing Sales Pipeline information and data, account
outlooks, account plans, preparing detailed ROCs (reports of call), regularly calling all
accounts, proper documentation of customer information and data entry in sales system, and
other business reports.
• Travels regularly to assigned accounts to interface with customers to analyze their individual
requirements and to present new opportunities.
• Demonstrate strong customer focus, listening skills, and competency with customers, in
person or by phone.
• Meets internal goals of sales expense budgets, travel and other departmental spending.
• Participates in trade shows, training, and industry events to expand product knowledge,
enhance skills, and support continuous improvement initiatives.
KEY COMPETENCIES:
• Growth Mindset – Demonstrates a commitment to continuous improvement, proactively
seeking innovative approaches to solve challenges and accelerate growth within accounts.
• Customer Centricity & Value-based Selling – Builds and sustains deep customer
relationships, employing consultative selling skills to position the company’s unique value
proposition.
• Strategic Thinking & Growth Acceleration – Identifies and capitalizes on growth
opportunities, implementing strategies to achieve rapid revenue expansion within Holographic
Foil accounts.
• Collaborative Influence – Works effectively across functions to align on goals and execute
account strategies, leveraging company resources for maximum customer impact.
• Adaptability & Goal Orientation – Thrives in a fast-paced environment, balancing multiple
priorities and driving results aligned with company growth objectives.
QUALIFICATIONS & REQUIREMENTS:
• Bachelor’s degree in Business, Marketing, Engineering, or equivalent.
• 5-7 years of progressive valued add sales experience of premium product line, business
development experience is a plus.
• Preferred experience in industrial technical sales, chemistry related coatings or laminates,
and/or direct from manufacturer products or equivalent industrial experience.
• Demonstrated success in building strategic account plans and excels in sales funnel
management, meeting ambitious sales targets, and establishing high-impact customer
relationships.
• Exceptional value based selling skills and the ability to influence multi-level decision-makers
within complex organizations.
• Excellent communications skills in both a written and oral format with MS Office, presentation
software and contact management software expertise.
• Cultural awareness and adaptability to support working with international teams
• Fluent in English, additional ability to communicate in German and French would be beneficial
Video Presentation:
compensation:
- Base salary: 100-120k
- Annual Bonus up to 20-35%
- Excellent corporate benefits
- Strong 401k match
- Opportunity for growth / advancement with a global company
The role is remote / home based on the East Coast, Southeast, or Chicago with travel to customers in the US. Travel is around 40-50% to the customer base.
The parent company is a leading manufacturer in the US and they make products on the East Coast.
They are looking for a Key Account Manager to grow and build key customers in the following markets & applications:
- Trading Cards / Sports / Trading Cards (+20m account)
- Consumer Packaging / Folding Cartons / Labels
- Lottery Tickets
If interested, please send your updated resume to angelo@www.centraljobs.com or call directly at 440-772-1015.